Convola BPO Procurement Solutions
With increasing volatility in the global economy, the need for enterprises to control costs and maximize performance increases on a day-to-day basis. Increased competition and price depreciation will further demand that enterprises keep a firm check on costs and expenses.

Businesses spend nearly half of every dollar earned on procuring goods and services. Any reduction in cost of goods and services procured has a direct and positive impact on the bottom line.

Businesses are increasingly turning to procurement process outsourcing as a solution, both for reducing the costs of materials / services acquired as well as reducing the cost of operations. Other factors that compel organizations to outsource procurement are improved service delivery, improved process performance, cycle times, customer satisfaction and reduced operating errors, through process improvements - quickly and cost-effectively.

Convola BPO has established a prominent name in this industry, providing a host of procurement services spread across geographies, to clients in varied verticals like Manufacturing, Energy & Utilities, CPG, Telecom, Healthcare and Consulting.

The Convola client-relationship is based on three tenets - people, process and technology. Our expertise in the procurement domain, our process management capabilities and a strong technology backbone differentiate our offerings.

Convola offers end-to-end procurement solutions for both direct as well as indirect materials. Convola service footprint also covers sourcing support in the form of managing dynamic bidding events and RFX tools for indirect materials. Metrics as per agreed service levels govern the process elements in the entire procure to pay cycle, which are continuously improved upon using Six Sigma and Kaizen framework. Convola has services designed to enable organizations to gather critical data from their suppliers. Organizations stand to gain tremendously from Convola's low cost solution while allowing their resources to focus on higher value-added activities.

Convola has achieved up to 40% reduction on transactional costs, 15-30% reduction in cycle times and 2-5% potential reduction in material costs for its clients through procurement outsourcing. With a team of CPIM (Certified in Production and Inventory Management) and CPM (Certified Purchasing Manager) procurement professionals, having over 500 person years of procurement experience, extensive procurement process expertise and world-class shared service centers, we can effectively manage your analytical and transactional activities.


Typical Outsourced Areas

Strategic Sourcing
Spend analysis, RFX management, auction support, contract administration

Category Management
Sourcing support, contract compliance management, supplier performance monitoring, spend reporting

Process Management
Procure to pay operations, material expediting, invoice management, custom analytics

Benefits of Procurement Outsourcing

• Proven expertise with access to new technologies
• Economies of scale through shared service centers
• Reduced recruiting, hiring and training of staff
• Higher efficiencies through implementation of best practices